Frequently Asked Questions
Everything you need to know about our screen-printed kimonos, gowns, and ethically sourced fashion.
What is the shipping policy for One Hundred Stars USA?
We offer standard and expedited shipping across the United States. Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your delivery.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, you can return unworn items with original tags attached within 30 days of delivery for a full refund or exchange.
How should I care for my One Hundred Stars garments?
To preserve the vibrance of our hand-screen-printed designs, we recommend hand washing your items in cool water or using a delicate machine cycle with a laundry bag. Always air dry and iron on a low heat setting.
Are your products ethically manufactured?
Yes, sustainability and ethics are at our core. We work closely with a small family-run business in India to ensure fair wages, safe working conditions, and high-quality craftsmanship for every piece we produce.
What materials are used in your clothing?
Our collections primarily feature sustainable fabrics, including a heavy grade of modal and viscose, as well as 100% organic cotton. These materials are chosen for their silky feel, durability, and eco-friendly properties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.